Privacy Policy

Welcome to ChatSkills, a service operated under https://whatsapp.comskills.in . This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our app, website, and related services. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. For any questions or concerns, contact us at help@excelskillsacademy.in . 1. Information We Collect a. Information You Provide Name, email address, and contact details when you register or sign in (e.g., via Facebook Login). Profile information or data you voluntarily share. Messages, feedback, or inquiries you send to us. b. Automatically Collected Data Device information, IP address, and browser type. Cookies or similar technologies to improve your experience. Analytics data to understand usage and enhance performance. 2. How We Use Your Information We use your data for: Providing and maintaining ChatSkills services. Authenticating users via Facebook or other login methods. Communicating updates, support, and relevant information. Analyzing performance and improving app functionality. Ensuring compliance with legal and regulatory obligations. Preventing fraud, abuse, or unauthorized access. 3. Legal Basis for Processing (GDPR) We process your personal data under one or more of the following legal bases: Consent: When you voluntarily provide or allow access to your data. Contractual Necessity: To deliver the services you request. Legal Obligation: To comply with applicable laws. Legitimate Interest: To enhance user experience and ensure service security. 4. Sharing of Information We do not sell or rent your personal data. We may share limited information with: Trusted service providers who help operate our platform. Meta Platforms, Inc. for Facebook Login and WhatsApp API integration. Legal or regulatory authorities if required by law. All data sharing is done in accordance with GDPR and only with parties that meet equivalent data protection standards. 5. Data Retention We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized. 6. Your Rights (Under GDPR) You have the following rights regarding your personal data: Right to access and obtain a copy of your data. Right to correct or delete your data. Right to withdraw consent at any time. Right to data portability. Right to object to processing. Right to lodge a complaint with a supervisory authority. To exercise these rights, please contact: help@excelskillsacademy.in 7. Cookies and Tracking Technologies We use cookies and similar technologies to: Maintain session and authentication. Improve functionality and analyze traffic. Customize and enhance your experience. You can manage or disable cookies through your browser settings. 8. Data Security We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. 9. International Data Transfers Your information may be processed in countries outside your jurisdiction, including where Meta’s servers are located. We ensure all transfers comply with GDPR standards through mechanisms such as Standard Contractual Clauses. 10. Children’s Privacy ChatSkills is not directed at children under 16 years of age. We do not knowingly collect data from minors. If you believe a child has provided personal data, please contact us immediately. 11. Updates to This Policy We may update this Privacy Policy periodically. Revisions will be posted on this page with an updated “Effective Date.” Your continued use of ChatSkills indicates acceptance of any changes. 12. Contact Us If you have questions or concerns about this Privacy Policy or our data practices, please contact: ChatSkills – Privacy Officer Email: help@excelskillsacademy.in Website: https://whatsapp.comskills.in © 2025 ChatSkills by Excel Skills Academy. All Rights Reserved.