User Terms

Welcome to ChatSkills, a platform operated under https://whatsapp.comskills.in and managed by Excel Skills Academy. These Terms of Service (“Terms”) govern your access to and use of ChatSkills, including our website, mobile services, and related applications (collectively, the “Service”). By accessing or using ChatSkills, you agree to be bound by these Terms. If you do not agree, please do not use the Service. For questions, contact us at help@excelskillsacademy.in . 1. Acceptance of Terms By registering, logging in, or using ChatSkills, you agree to these Terms and our Privacy Policy . If you are using ChatSkills on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms. 2. Eligibility You must be at least 16 years of age to use ChatSkills. By using our Service, you confirm that you meet this requirement and that all information you provide is truthful and accurate. 3. Description of Service ChatSkills provides digital learning and communication tools, including integration with Facebook Login and WhatsApp Cloud API for authentication and interaction. The Service may be updated, enhanced, or modified periodically without prior notice. 4. User Accounts To access certain features, you may need to create an account or log in through Facebook or another authentication method. You agree to: Provide accurate and current information. Maintain the confidentiality of your login credentials. Notify us immediately if you suspect unauthorized access to your account. We are not responsible for losses due to your failure to safeguard login credentials. 5. Acceptable Use You agree to use ChatSkills responsibly and only for lawful purposes. You must not: Misuse the platform or attempt to disrupt its operation. Upload or share content that is illegal, harmful, or violates the rights of others. Use ChatSkills to send spam or unauthorized communications. Attempt to gain unauthorized access to any system or data. We reserve the right to suspend or terminate your account if these terms are violated. 6. Data Protection & Privacy Your privacy is important to us. Our use of your data is governed by our Privacy Policy , which complies with the General Data Protection Regulation (GDPR). By using ChatSkills, you consent to the collection and use of information as outlined in that policy. 7. Intellectual Property All content, trademarks, logos, graphics, and software used in ChatSkills are the property of Excel Skills Academy or its licensors. You may not reproduce, distribute, modify, or create derivative works from our materials without written permission. You retain ownership of any content you upload or submit, but by doing so, you grant ChatSkills a non-exclusive, worldwide, royalty-free license to display, store, and process that content solely to provide our Service. 8. Third-Party Services ChatSkills may integrate with third-party services such as Meta (Facebook/WhatsApp). Your use of these features is subject to their respective terms and privacy policies. We are not responsible for the practices or policies of third-party providers. 9. Service Availability We aim to provide continuous access to ChatSkills but do not guarantee uninterrupted operation. We may temporarily suspend the Service for maintenance, updates, or technical issues. We are not liable for any data loss or disruption arising from downtime. 10. Termination You may stop using ChatSkills at any time. We may suspend or terminate your access if: You violate these Terms. We are required to do so by law. Continuing to provide the Service becomes commercially unviable. Upon termination, your right to use ChatSkills ceases immediately, but provisions related to intellectual property, disclaimers, and limitations of liability will remain in effect. 11. Disclaimers ChatSkills is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding: The accuracy, reliability, or completeness of the Service. The uninterrupted or error-free operation of ChatSkills. You use the Service at your own risk. 12. Limitation of Liability To the fullest extent permitted by law, Excel Skills Academy and its affiliates shall not be liable for: Any indirect, incidental, or consequential damages. Data loss, loss of profits, or service interruptions. Our total liability shall not exceed the amount you paid (if any) for using ChatSkills in the preceding 12 months. 13. Indemnification You agree to defend, indemnify, and hold harmless Excel Skills Academy, its affiliates, and employees from any claims, liabilities, damages, or expenses arising from your use of ChatSkills or violation of these Terms. 14. Changes to Terms We may revise these Terms periodically. Updated versions will be posted on this page with a new “Effective Date.” Your continued use of ChatSkills after changes means you accept the updated Terms. 15. Governing Law These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes will be resolved in the courts of Kolkata, West Bengal. 16. Contact Us If you have questions about these Terms, please contact: ChatSkills – Legal Department Email: help@excelskillsacademy.in Website: https://whatsapp.comskills.in © 2025 ChatSkills by Excel Skills Academy. All Rights Reserved.